Support Center

Contact Support

If you have any questions or concerns, don’t hesitate to reach out to our support team. We are dedicated to helping you resolve any issues promptly and efficiently.

How to Contact Us

• Email: support@mindsexology.com

• Phone: +66910076872

• WhatsApp: +66910076872

• Telegram: @mikerepre

• WeChat: mikerepre

Business Hours

Our support team is available during the following hours:

• Monday to Friday: 9:00 AM – 7:00 PM (GMT)

• Saturday and Sunday: Limited support available

Technical Support

1. Troubleshooting Online Sessions

If you encounter issues during your online session, such as connectivity problems or platform errors:

• Check your internet connection and ensure it is stable.

• Restart your device or browser.

• Contact our support team immediately for assistance.

2. Supported Devices

You can use the following devices for online sessions:

• Desktop or laptop computers (recommended for the best experience)

• Tablets

• Smartphones

3. Browser Compatibility

We recommend using updated versions of the following browsers:

• Google Chrome

• Mozilla Firefox

• Microsoft Edge

• Safari (for macOS users)

Booking Assistance

1. How to Book a Session

Booking a session is simple. Visit our Booking Page, select your preferred service, choose a date and time, and proceed to payment.

2. Rescheduling or Canceling a Session

• To reschedule, please provide at least 24 hours’ notice.

• Late cancellation or rescheduling requests may result in a fee. Contact us directly to make changes.

3. Free 15-Minute Consultation

We offer a free initial 15-minute consultation to help you feel confident in booking our services. Use this opportunity to ask questions and discuss your goals.

Frequently Asked Questions

1. What should I do if I miss a session?

If you miss a session without prior notice, it will be considered a no-show, and the payment for that session may not be refunded. Please contact us to discuss your situation.

2. Can I upgrade to a package after booking a single session?

Yes, you can upgrade to a package at any time. Contact our support team for assistance with adjustments and payment.

3. How do I ensure my session is private and secure?

All sessions are conducted via encrypted platforms, and we recommend joining from a private and quiet location to ensure confidentiality.

Additional Resources

Explore our blog for helpful articles and tips on mental health, relationships, and intimacy. Visit the Blog to gain valuable insights and support.

We’re Here to Help

At Mindsexology.com, your satisfaction and well-being are our top priorities. If you have any concerns or need support, don’t hesitate to reach out. We’re here for you every step of the way.